Shipping Policy — United States

Last updated: September 2026

SuperNutriOmni operates as an Independent Omnilife Distributor serving customers in the United States. This shipping policy applies to orders placed with the assistance of SuperNutriOmni for delivery within the United States.

1. Shipping destination

Orders covered by this policy are delivered only to addresses within the United States. Products listed for the U.S. market are fulfilled through Omnilife's U.S. distribution network and are not shipped from Brazil.

2. Order processing

After the customer submits the order request through SuperNutriOmni, the order details, availability, delivery destination and applicable shipping information are confirmed before payment is finalized.

3. Estimated delivery time

The estimated delivery timeframe for U.S. orders is 4 to 12 business days. Delivery times are estimates and may vary according to destination, carrier operations, product availability, holidays, severe weather or other circumstances outside normal control.

4. Shipping cost

Shipping cost is determined according to the delivery destination and the conditions applicable to the order. When a shipping charge applies, the amount is confirmed with the customer before the order is finalized.

SuperNutriOmni does not present a universal flat shipping charge for all U.S. destinations because the applicable amount can depend on the order and destination.

5. Fulfillment and delivery

Once the order and payment are confirmed, fulfillment is handled through the Omnilife U.S. distribution network. The order is prepared and shipped to the delivery address provided by the customer.

The customer is responsible for providing a complete and accurate delivery address. Delays or additional costs caused by an incorrect or incomplete address may require further coordination before delivery can be completed.

6. Order assistance and payment

SuperNutriOmni provides assisted ordering for customers in the United States. After the order details are confirmed, payment instructions are provided through the agreed payment process, including PayPal when applicable.

An order is considered ready for fulfillment only after the required order details and payment confirmation have been completed.

7. Delivery issues

If an order is delayed, damaged in transit, delivered incorrectly or not received within the expected timeframe, please contact SuperNutriOmni so the shipment information can be reviewed and the appropriate next step can be coordinated.

For faster assistance, include the customer name, order details and any tracking information available.

8. Returns and refunds

Shipping matters related to an approved return are governed by the separate Refund, Return & Cancellation Policy — United States.

9. Contact

For questions about shipping, delivery times or an order in progress, contact SuperNutriOmni at contato@supernutriomni.com.br.

SuperNutriOmni — Independent Omnilife Distributor