Shipping Policy — United States
Last updated: September 18, 2026
SuperNutriOmni is operated by an Independent Omnilife Distributor. For customers who purchase through the official Omnilife U.S. platform, order processing, payment, fulfillment, shipping and tracking are handled by Omnilife USA under its official policies.
1. Delivery area
Products offered for the U.S. market are intended for delivery to addresses within the United States. Orders completed through the official Omnilife U.S. platform are fulfilled through Omnilife's U.S. distribution network.
2. Estimated delivery time
According to Omnilife USA's official Purchasing and Product Return Policy, delivery within the United States is generally estimated at 1 to 3 business days after purchase confirmation, subject to carrier coverage and normal operating conditions.
Deliveries are made on business days and may be affected by weekends, public holidays, severe weather, force majeure, carrier limitations, address issues or other circumstances outside normal control.
3. Tracking
Omnilife provides a tracking number for eligible shipments. Tracking information may be available in the official Omnilife portal and may also be sent by email after the order is processed.
4. Shipping charges
Omnilife USA's official policy states that a US$16.06 product handling fee, including shipping, may apply to certain purchases below Omnilife's applicable purchase thresholds. Some liquid products may also generate an additional overweight charge.
For Google Merchant Center display purposes, SuperNutriOmni uses US$16.06 as the standard U.S. shipping estimate for this catalog. This is a conservative representation of Omnilife's documented shipping charge and does not replace Omnilife's official checkout calculation. The actual amount shown by Omnilife may vary according to order value or points, product characteristics, current commercial conditions, promotions and delivery circumstances.
The final shipping amount displayed by Omnilife during its official purchase process governs the transaction.
5. Address and carrier coverage
The customer is responsible for providing a complete and accurate delivery address. If the carrier does not provide full coverage at the requested location, Omnilife may direct the shipment to an available carrier Access Point or request an alternative address, according to its official procedures.
6. Uncollected or returned shipments
If a shipment is held at a carrier Access Point and is not collected within the applicable period, or if an incorrect address causes the order to be returned, additional shipping charges may apply to reship the order.
7. Returns related to shipping issues
For an authorized return caused by incorrect shipment, product quality, damage or defect, Omnilife's official policy provides that the return shipping cost is borne by Omnilife. Please follow Omnilife's return instructions before sending any product back.
8. Merchant Center delivery summary
- Country: United States
- Products: all U.S. catalog products covered by this policy
- Estimated delivery: 1–3 business days
- Standard shipping estimate displayed in Merchant Center: US$16.06
- Final shipping charge: determined by Omnilife during the official purchase process and may vary under Omnilife's current terms.
9. Related policies
See our Refund, Return & Cancellation Policy — United States and Purchase & Payment Policy — United States.
10. Support
For official order, shipment or tracking assistance, contact Omnilife USA CREO Customer Service at 1 (833) 604-0638 or creousa@omnilife.com. SuperNutriOmni can also provide independent distributor support through WhatsApp and email.